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Dog Foods
• GRAIN FREE HIGH PROTEIN DOG FOOD: Ultra Pro is our highest protein, lowest carb grain free formula; this dry dog food is an active dog food for dogs of all life stages with high energy demands and sensitivity to grain
• 42% PROTEIN DRY FOOD: This grain free, high protein dog food is a nutrient-dense, multi protein formula with ingredients to promote immune system function and support a healthy skin and coat
• FROM PUPPY TO ADULT: Suitable for all life stages of small dogs, medium dogs and large breed dogs, this premium dog food is formulated to provide sustained energy levels for sporting dogs and dogs with high physical demands
• PROPRIETARY VPRO BLEND: This super premium dog food has been formulated with our exclusive mix of supplements, vitamins and minerals which help maximize the genetic potential of every dog, regardless of breed, age, or activity level
• MADE IN THE USA: We proudly produce every bag of VICTOR kibble in our own Texas-based facility and do not waver in our commitment to high-quality nutrition. A majority of ingredients come from ranches, farms and other trusted suppliers who are within a day’s drive of our East Texas plant
PawShelf – pawshelf.com
At PawShelf, we are committed to delivering your pet products safely, securely, and on time. This policy outlines the process for processing and shipping orders when you shop with us.
Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.
We offer both domestic and international shipping.
United States Shipping:
International Shipping: Delivery times vary depending on the destination country and shipping method.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
We may occasionally offer free shipping promotions on selected products or orders.
Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.
International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.
While we strive for timely delivery, delays can occasionally occur. If your package:
Please contact us within 7 days of the expected delivery date at: support@pawshelf.com
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Please ensure your shipping address is accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.
Orders containing multiple items may be shipped separately and may arrive at different times, especially if fulfilled from different locations. This is completely normal and your full order will arrive.
To ensure fast and reliable delivery, we partner with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.
We take extra care when packing pet food, treats, and other consumable products to ensure they arrive fresh and undamaged. If you receive a pet food or treat item that appears damaged, tampered with, or compromised in any way, please contact us immediately at support@pawshelf.com with photos and we will make it right.
PawShelf – Everything Your Pet Needs pawshelf.com | support@pawshelf.com
1001 S Main St Ste 500, Kalispell, Montana 59901-1498
+1(435)289-6632
support@pawshelf.com
Monday to friday 09:30 - 18:30 saturday & sunday 10:00 - 17:00
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